Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks. Figma empty state.

Feedback Software 93

Feedback Software Analytic Tools Reporting Tools Customer Communications 93

Nulab

APRIL 29, 2022

The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. These independent assessments highlight software that’s useful for creating an idea workflow and growing fledgling concepts into successful projects or products.

Reporting Tools 79

Reporting Tools Research Software Idea Management Software Review 79

ProductPlan

MARCH 2, 2022

The idea doesn’t fit the company’s current strategy. Imagine a company that makes call center software for customer service departments. The software compiles call data and generates reports to help these departments manage their call queues more efficiently. Review and trim the backlog regularly.

Data Visualization 98

Data Visualization Research Software Reporting Tools User Testing 98

Pragmatic Marketing

DECEMBER 10, 2017

This was the subject line of an email I recently received from an account manager at a financial management software vendor. And yet there I was with a mass email full of ideas. Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning.

Customer Feedback 70

Customer Feedback User Testing Feedback Software Customer Experience 70

ProductPlan

AUGUST 10, 2023

Idea management Since your business worries about the short-term and the big picture, there are more ideas than ever to consider. Keeping track of them all, ensuring they’re given proper consideration, and closing the feedback loop with the folks who make suggestions is essential and falls on the product team to manage.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Product Talk

OCTOBER 9, 2019

Last month, I spoke at the Business of Software (BoS) conference in Boston. A big thank you to Rich Mironov who referred me to BoS organizer Mark Littlewood, and to Jeff Merrell , my co-instructor at Northwestern , who helped me develop many of these ideas. Managing by outcomes has been a popular topic for quite some time.

Feedback Software 253

Feedback Software Research Software User Testing Customer Experience 253

ProductPlan

AUGUST 10, 2023

Idea management Since your business worries about the short-term and the big picture, there are more ideas than ever to consider. Keeping track of them all, ensuring they’re given proper consideration, and closing the feedback loop with the folks who make suggestions is essential and falls on the product team to manage.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52