Gainsight

DECEMBER 23, 2019

So on the top, human first leadership, the idea is basically, although customer success as we’ll talk about is a lot about data analytics and renewals and things like that. So historically, you know, the prioritization would be more sales reps, more solutions consultants, more marketing spend maybe. That’s a big, big trend.

Customer Experience 52

Customer Experience User Testing Customer Feedback B2C 52

Userpilot

SEPTEMBER 18, 2021

Regular activities that you'll need to be well acquainted with include data analysis, surveys , and customer interviews. #4 Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Research Software Product Marketing 94

Userpilot

SEPTEMBER 18, 2021

Regular activities that you'll need to be well acquainted with include data analysis, surveys , and customer interviews. #4 Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

Regular activities that you'll need to be well acquainted with include data analysis, surveys , and customer interviews. #4 Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Product Marketing 52

Userpilot

SEPTEMBER 18, 2021

Regular activities that you'll need to be well acquainted with include data analysis, surveys , and customer interviews. #4 Knowing which tasks are the most important – be it sales training, customer research, or a product launch – and how to dedicate yourself to that is a vital part of a product marketing manager role.

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Research Software Product Marketing 40

The Product Coalition

FEBRUARY 26, 2022

I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently. One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171