Gainsight

DECEMBER 23, 2019

The industry is constantly evolving and it’s important to stay ahead of the curve with new concepts and trends. So on the top, human first leadership, the idea is basically, although customer success as we’ll talk about is a lot about data analytics and renewals and things like that. That’s a big, big trend.

Customer Experience 52

Customer Experience User Testing Customer Feedback B2C 52

ProductPlan

FEBRUARY 15, 2022

Summarizing trends and themes from feature requests, support tickets, and churn reasons. Own special projects including the creation of product documentation, creation of sales training tools, writing product requirement documents. Strong process leadership is an excellent skill for future directors.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

Intercom, Inc.

JANUARY 16, 2019

I’m often asked the question of “Why sales?” The “Why sales?” question becomes even more pressing given the trend toward “bottom-up” product adoption – i.e., offering a given product for free or without a formal top-down sales motion, as is common with SaaS. Design an onboarding process that will make sales reps stay.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Pragmatic Marketing

OCTOBER 11, 2019

So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles? So recently, we've got a few people who look after that full time who are closer to the sales team people who sort of came up through the ranks of the sales team. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

So as part of your launch plan to then do you have a sort of sales enablement and sales training piece of it that your group handles? So recently, we've got a few people who look after that full time who are closer to the sales team people who sort of came up through the ranks of the sales team. Yeah, absolutely.

Product launches 70

Product launches Research Software User Testing Product Research 70

Userpilot

SEPTEMBER 18, 2021

They'll want to know if you're a committed learner, so they'll check on how you educate yourself about the products and how you stay up-to-date with the latest industry trends. What is the product marketing manager role? The product marketing manager role stands at the crossroads of product and marketing.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Research Software Product Marketing 96

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174