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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Cross-Platform Analytics Guide for SaaS Companies

Userpilot

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

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How to standardize user research in your organization

Userzoom

UX Researcher Samantha Alaimo from GrubHub and Michael Mancuso , Director of UX, Digital Education at Wiley, for their recommendations on getting everyone in the UX team and throughout the organization onboard with a standardized research process. Everything you need to integrate user research into product development!