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How to Announce Product Updates To Drive User Adoption and Conversions?

Userpilot

So your team deployed new product updates again this week. But instead of hearing feedback about the new features, all you got are… …crickets. . Users don’t care about your new features. They care about what those new features can do for them. Here’s how to do your product updates right.

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Product Tours In 2021: The Ultimate Guide

Userpilot

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

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#AskMeAnything with Roger Dooley on the Feedback Tribe

Usersnap

Roger: This could be its own book, but a few quick thoughts… Customer perception of effort is more important than absolute metrics. Amazon saw customers struggling to open those horrible plastic clamshell packages that many products use even today, and introduced frustration free packaging. People liked it.

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Mixpanel Vs Google Analytics: Which is Better for your SaaS Business?

Userpilot

Dramatics aside, one of the most important things you should be doing is tracking how users engage with your site and your product. There are a lot of different tools out there, each offering different features. Two of the biggest names are Mixpanel and Google Analytics, and they are what we’re going to focus on.