article thumbnail

Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. What are the benefits of using customer training software? Training progress tracking and analytics.

article thumbnail

How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

All of which depends on understanding the relative value that different customer groups might see in our various improvements. It’s much less obvious which software improvements will strike a chord with which audience segments, especially since users often want to see our software rather than hear it described.