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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.