ProductPlan

SEPTEMBER 26, 2019

That’s why product managers leverage beta testing. A well-run beta program will net a slew of bug reports, suggestions, and additional requests from beta testers. The longer a beta program runs, the more input you’ll receive. Is there any value to keeping the beta tag on even though things are ready for prime time?

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

Userpilot

APRIL 29, 2024

This makes them perfect beta testers. To achieve this, segment customers with low survey scores or who gave you a particular qualitative response (in Userpilot, you can tag NPS responses and use the tags to segment users). They are usually very keen to try out new features. What makes a power user depends on your product.

Customer Experience 89

Customer Experience User Testing Customer Feedback Analytic Tools 89

Userpilot

DECEMBER 15, 2022

Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. With a tool like Userpilot, you can manually go over the qualitative responses and tag the recurring ones. You could have tags like “missing features” (as shown below), “UI update,” and so on.

Feedback Software 87

Feedback Software Analytic Tools Research Software Data Visualization 87

Userpilot

OCTOBER 24, 2023

TL;DR Power users are the most engaged users, display high competence and often act as product advocates and beta testers. This makes them perfect beta testers. To understand what drives user engagement trends, analyze user behavior in more detail using tools like feature tagging, session recordings, or heatmaps.

Data Visualization 89

Data Visualization Analytic Tools Customer Experience Customer Feedback 89

Userpilot

AUGUST 10, 2023

Just before you launch your MVP, beta testing allows you to test the product or feature with real users in their own environments. Modal recruiting beta testers. Feature tagging – to track feature usage Event analytics , including custom events Heatmaps User segmentation A/B testing Userpilot analytics dashboard.

Product Research 85

Product Research Analytic Tools Feedback Software Research Software 85

Userpilot

MAY 21, 2023

Always beta-test your features before releasing them to the whole user base. If your idea passes all the tests, and you finally build it, make sure to beta-test it thoroughly to ensure it’s stable and bug-free. Invitation to beta testing for a new feature. Goal tracking for adoption analysis.

Onboarding KPIs 76

Onboarding KPIs Feedback Software User Testing Product Research 76

Intercom, Inc.

SEPTEMBER 15, 2020

Create multiple paths using flexible wait times, different message types, and different tags based on how your customers react. Our beta-testers have been hugely enthusiastic about the benefits they’ve seen already. Drive action across the customer lifecycle, all within a single tool. Personal customer communication, at scale.

Data Visualization 231

Data Visualization Research Software Reporting Tools Customer Communications 231

Userpilot

JULY 27, 2022

Beta test your product to find bugs and detect performance issues. Beta testing involves sending your product to a limited portion of your target audience before releasing it to the public. As a part of your marketing strategy, beta testing helps create an initial buzz and momentum within your target market. UserTesting.

User Testing 90

User Testing Feedback Software Analytic Tools Research Software 90

Userpilot

JUNE 10, 2022

When analyzing the responses, add tags and group them. Tag and categorize feature requests. The next step is to categorize the requested features through response tagging. Tag and separate product tips relating to the UI, notifications, onboarding, resource center, etc. The tagging of NPS survey responses in Userpilot.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

NOVEMBER 23, 2023

It could be user interviews and focus groups, it could be fake door tests , surveys, or beta tests. Here’s the breakdown of key analytics features: User segmentation Feature tagging Custom event tracking Heatmaps Heatmaps in Userpilot. You can also trigger in-app messages to recruit beta testers. Fake door test.

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

Userpilot

AUGUST 22, 2022

Use product betas and collect customer feedback before a launch. When taking your new product for a test run, launch a beta version of it by inviting relevant users to test it out. Beta tests are effective in collecting customer feedback and improving the product before making it available to everyone. Launching a new feature?

Feedback Software 89

Feedback Software User Testing Customer Feedback Customer Experience 89

Userpilot

MARCH 21, 2023

Do feature tagging and run heatmaps , record user sessions, and gather feedback with surveys. You should also pair this with some user testing and screen recordings of beta testers using the prototype. You can tag different UI elements and see how your users interact with them. Tag UI elements in Userpilot.

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Userpilot

JUNE 2, 2022

You can gather more feedback from users by inviting them to test a beta feature. The best approach for this kind of feedback collection is to make that new feature only accessible to selected beta testers and observe their interaction with it. Figma’s beta feature testing open-ended customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 27, 2021

With tools like Userpilot , you can tag recurring responses so you can see trends as they emerge and proactively respond. Close the feedback loop by asking users who requested a feature to become beta testers and early adopters. NPS response tagging to identify recurring issues in your SaaS. Dedicated NPS tools.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

AUGUST 28, 2022

There are 5 main groups in the technology adoption curve: Innovators are intrinsically motivated to test new products, make enthusiastic beta testers, and will help you identify bugs and areas for improvement. For that reason, innovators can be great beta testers. Tag features and track adoption in Userpilot.

Analytic Tools 79

Analytic Tools Feedback Software Technical Review Data Visualization 79

Userpilot

NOVEMBER 5, 2022

You just need to tag them first. NPS response tagging in Userpilot. It is also a good opportunity to recruit beta testers for the future. User segmentation in Userpilot is even more powerful now. This includes segmenting users according to their qualitative NPS responses as well. That’s not a problem though. Clever, hey?

Product Research 94

Product Research User Testing Customer Feedback Customer Experience 94

Userpilot

JUNE 7, 2022

It’s best to use open-ended questions so that testers can express themselves freely. The next step was inviting interested users to test the beta version. A modal was triggered for a specific user segment and is inviting them to take part in beta testing. Beta launch invitation. Unmoderated remote usability testing.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Amir Rozenberg

AUGUST 5, 2017

Mitsake : Maintaining multiple platforms is no big deal Reality : When it comes to multiple platforms, maintenance is a major challenge With the relentless evolution of browsers and OSs, developers and testers don’t have extra time for maintenance. Also, there are new Chrome beta and developer versions. Two weeks later, it’s Firefox.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Userpilot

JUNE 6, 2023

Modern analytics tools allow you to tag the features you want to track and then filter the usage data by segments. Code-free feature tagging in Userpilot. They also make ideal beta testers and often provide lots of valuable qualitative data in customer interviews and surveys.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 61

ProductPlan

JULY 9, 2019

This can be as simple as making sure every image has an appropriate ALT tag or including subtitles for all your video content. In the rush to decrease page load time are we stripping out key accessibility tags? From here you can start with the low-hanging fruit to make your product incrementally more accessible.

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Userpilot

DECEMBER 8, 2023

Interested users can be transformed into beta testers. Essentially, it involves tagging UI elements, auditing clicks , and performing data analysis across the customer journey. Launching a fake door test in Userpilot.

Product Research 95

Product Research User Testing Data Visualization Onboarding KPIs 95

Centercode

JANUARY 15, 2019

Declining tester participation. 3) Higher Tester Participation. Even seasoned professionals can struggle to maintain high levels of tester participation, so it’s no surprise that a product manager juggling many responsibilities would experience this. They’re in touch with testers throughout the test. 5) More Time.

User Testing 40

User Testing Product Research Customer Experience Customer Feedback 40

Userpilot

APRIL 27, 2022

recruiting beta testers from existing customers. Soft launch: Call it a beta launch or soft launch, it involves releasing the product under special circumstances that exhibit it to only selected audience members. Just tag any feature using the product’s UI and track it without setting custom events.

Onboarding KPIs 89

Onboarding KPIs Product launches Analytic Tools Feedback Software 89

Amir Rozenberg

APRIL 12, 2018

A typical tester would struggle to have scalable access to all operating systems, browsers and browser versions used by end users. Furthermore, testers need to test beta versions of browsers as occasionally those include significant changes coming soon to production. getReportiumClient ().testStart( getDriver ().get(

User Testing 54

User Testing Framework Product Research Testing 54

Userpilot

OCTOBER 10, 2022

You can also invite them to be beta testers of new features or complete a friction log. After that, you can tag the responses to group them into different categories. NPS response tagging in Userpilot. If they like your product, they should be happy to take part in follow-up interviews.

User Testing 82

User Testing Feedback Software Onboarding KPIs Analytic Tools 82

Amir Rozenberg

AUGUST 5, 2017

Mitsake : Maintaining multiple platforms is no big deal Reality : When it comes to multiple platforms, maintenance is a major challenge With the relentless evolution of browsers and OSs, developers and testers don’t have extra time for maintenance. Also, there are new Chrome beta and developer versions. Two weeks later, it’s Firefox.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

Userpilot

OCTOBER 12, 2023

Starts at $249/month and includes features like trends, funnels, retention analysis, surveys (250 responses/month), an NPS dashboard, up to 10 user segments, 15 feature tags, and access to third-party integrations (except HubSpot/Salesforce). This will help you gauge how your audience responds to new features before a full launch.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

SEPTEMBER 22, 2021

You can set triggers, tags, and conditions to ensure your users get a good product experience. This tool helps to organize the feedback received by tagging responses in real-time and then responding to customers appropriately. Basic email marketing tools will allow you to add name tags. Source: G2.com.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Userpilot

SEPTEMBER 16, 2021

With Userpilot, tag any feature using your product's UI and track feature engagement without needing to code and setting custom events. Once you’ve tagged the features you need, set specific feature engagement goals and run in-app experiences like checklists , tooltips , interactive walkthroughs , etc.,

Onboarding KPIs 91

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 91

Userpilot

SEPTEMBER 23, 2022

It is popular among innovators and early adopters who make excellent beta testers and will help you grow your product. You can use a tool like Userpilot and track how specific user segments engage with your app using feature tagging and events tracking analytics. Maker’s Product Hunt launch plan.

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

SEPTEMBER 15, 2021

With Userpilot, tag any feature using your product's UI and track feature engagement without needing to code and setting custom events. Once you’ve tagged the features you need, set specific feature engagement goals and run in-app experiences like checklists , tooltips , interactive walkthroughs , etc.,

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52