10 Excellent Open Source Bug Tracking Tools, by Usersnap
Usersnap
SEPTEMBER 27, 2022
Written in PERL it was initially released in 2001. It may be used by a support department to monitor inbound technical support requests and by a software development team to bug and task organization. With its help desk features, OTRS is a great, free customer service solution too. Further links: OTRS feature overview. Download OTRS.
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