4 CS Leaders’ Predictions for the Future of Customer Success
Gainsight
MARCH 1, 2024
What’s coming: Embedding Artificial Intelligence into CS further and further. Maranda (VandenBroek) Dziekonski Chief Customer Officer, Swiftly Years in CS: I have been in a customer-facing position for over 20 years now. This will help make CS a more strategic role. What’s changed: What hasn’t changed?
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