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4 CS Leaders’ Predictions for the Future of Customer Success

Gainsight

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. What’s coming: Embedding Artificial Intelligence into CS further and further. This will help make CS a more strategic role.

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Top Cross-Platform App Development Companies in 2020

The Product Coalition

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. Every day Red Foundry helps tackle complicated challenges that businesses face when it is going about mobile technology. You might wonder?—?why

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The Ultimate Conversation Design Course Guide

UX Planet

Where would the world be without the lasting impact of Voice Tech Global? Following this example, Inga Café-Ruoff published an updated 2002 list on the VTG publication, called, “ The Ultimate List of Conversation Design Courses ”. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year.

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. Mike: Thanks, John, for having me.