Userpilot

SEPTEMBER 24, 2020

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Software Review 85

Userpilot

DECEMBER 15, 2022

In this article, we’ll cover: What NPS is and why it’s important to track. The best tools to use to track NPS are Userpilot and SatisMeter. Userpilot is a more well-rounded option, where you can build and send surveys, and then create in-app product experiences based on the results. What is a good NPS score?

Feedback Software 86

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Userpilot

MARCH 23, 2022

In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both.

Product Research 87

Product Research Feedback Software Analytic Tools Research Software 87

Userpilot

JUNE 16, 2021

In this article, I have collected 16 of the best microsurvey templates for SaaS you can use for inspiration and for implementing in your SaaS business. Use a micro-survey to let users choose their path when they start out (opt-in for in-app guiding or self-serve). Contents What is a micro-survey? What is a microsurvey?

Feedback Software 52

Feedback Software Analytic Tools Customer Satisfaction User Testing 52

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? These are the questions we’re exploring in the article. We’re also looking at alternative metrics and tools you can use to collect NPS data effectively. The NPS was developed by Fred Reichheld in 2003.

User Testing 81

User Testing Feedback Software Onboarding KPIs Analytic Tools 81

DISQO

SEPTEMBER 24, 2019

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

DISQO

SEPTEMBER 24, 2019

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40