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Reading list: Platforms, ecosystems, and partnerships

Intercom, Inc.

This 2015 post by former senior product manager Hugh Durkin highlights how early we were thinking about the practicalities of building a developer ecosystem , pointing out how the first developer APIs and first developer hub had already generated the first shoots of a budding ecosystem. Building a developer economy around Intercom.

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Upcoming Speaking Engagements

Bain Public

I am ready to provide business leaders and product managers the information, access, and expert guidance that they wish they had earlier in their product journey. I share my passion for product through workshops, published articles and speaking engagements. Interested in having me speak or attend an event?

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The Ultimate List of Product Leaders You Must Follow (UPDATED)

The Product Coalition

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. Check out her Medium profile !

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The Digital Workspace Monitoring Journey

eG Innovations

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. We started with Citrix technologies in 2003. Improved automation, machine learning capabilities, and persona-based views are a few of the many items we are looking at currently.

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations.