Userpilot

MARCH 23, 2022

Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. Get a Userpilot demo and see how. Get a Userpilot Demo and see how. Userpilot helps you automate this process for multiple in-app experiences ( book a demo to see how ).

Product Research 90

Product Research Feedback Software Analytic Tools Research Software 90

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

Product Research 85

Product Research Feedback Loop Feedback Software User Testing 85

Userpilot

DECEMBER 15, 2022

Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. Get a Userpilot Demo and see how you can build and send in-app NPS surveys. You should use NPS data to improve your product.

Feedback Software 89

Feedback Software Analytic Tools Research Software Data Visualization 89

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. Collect NPS feedback with Usersnap. Usersnap can help you collect NPS feedback and enable you to provide a better customer experience.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64