Remove 2003 Remove Development Remove Feedback Loop Remove Testing
article thumbnail

Technology Gets Old One Day at a Time: Broken Blog Feeds and What You Missed

Johanna Rothman

When I started to blog in 2003, I used Blogger. Here are the posts you might have missed: Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take. Possible Test for Splitting Stories and Valuable Minimums. So we have feedback loops from strategy to execution and tools and back again.

article thumbnail

14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. A/B test your NPS surveys. A/B testing is always a good idea. Apply A/B testing to both email and in-app surveys. This is especially important when A/B testing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I started a site called ReadWriteWeb back in 2003, and it was one of the early technology blogs and one of the first kind of professional blogs in general. So that’s been an exciting development as well.

article thumbnail

Building the Future of Digital Technology News with Richard MacManus

DISQO

Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I started a site called ReadWriteWeb back in 2003, and it was one of the early technology blogs and one of the first kind of professional blogs in general. So that’s been an exciting development as well.

article thumbnail

Customer Feedback Loop: What is it and How To Close it

Userpilot

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

article thumbnail

What Lifecycle or Agile Approach Fits Your Context? Part 5, Origins of Agile Approaches

Johanna Rothman

The original signatories of the Manifesto for Agile Software Development wanted to solve these specific problems: How can we: Bring more adaptability to software development? Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback.

article thumbnail

Tracking NPS For SaaS: Why is It Important and How to Do It Right

Userpilot

Follow up with respondents and close the feedback loop. Here are a few ideas: ask detractors to provide feedback, offer incentives to passives, and ask promoters to participate in beta tests. Invite promoters to beta tests. Keep track of performance over time, Personalize the surveys to increase the response rate.