Johanna Rothman

OCTOBER 2, 2023

” It depends on how your lifecycle manages feedback loops and learning, how collaborative the team is, and how much WIP the team has. Each Lifecycle Manages Feedback Loops Differently Brooks wrote the original version of The Mythical Man-Month in 1975, based on the 1960s IBM 360 project. .”

Product Research 94

Product Research Customer Feedback Feedback Loop Feedback Software 94

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like? There are essentially two different types.

Research Software 109

Research Software Feedback Software User Testing Product Research 109

UX Planet

FEBRUARY 22, 2024

Develop Value Propositions Align your product’s features and benefits with the identified jobs, ensuring that your value proposition resonates with the target audience Ideate solutions : With a clear understanding of the jobs to be done, brainstorm solutions that could better fulfill these jobs. Try Interaction Design Foundation.

Product Research 94

Product Research User Testing User Friction Customer Feedback 94

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. This is why the magic of the best user acceptance testing tools is crucial. Testsigma 2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 19, 2024

Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. As stakeholders are often involved in the testing process, it also improves collaboration and alignment between teams. The development cycle, in some cases, lasted years (think Windows XP, Vista, etc.).

Product Research 106

Product Research Onboarding KPIs User Testing Feedback Software 106

UX Planet

FEBRUARY 10, 2024

His work led to the development of System Dynamics, a quantitative method for modeling and simulating complex systems. Feedback loops: a system’s outputs affect its inputs, creating loops. Research is conducted through methods like usability testing, interviews, and contextual observation.

Research Software 113

Research Software Feedback Software Product Research User Testing 113

The Product Coalition

MARCH 2, 2018

The Build-Measure-Learn Feedback Loop is a core tenet of the lean startup methodology, popularized by Eric Ries. Suddenly, people start calling the MVP “v1” and are asking engineers to participate in its development. The “wake up in the morning” test. The costs balloon. No solutions. What does “better” mean?

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60

CardBoard

AUGUST 10, 2023

The Purpose of Customer Discovery Customer discovery is the first phase of the Customer Development model, a methodology introduced by Steve in his book. The model itself is a reaction to traditional product development, which often involves building a product based on assumptions, then trying to find customers for it.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

Mind the Product

OCTOBER 23, 2018

The default behaviour of a team with this kind of roadmap is to complete one feature and then start developing the next one, even if the context (strategy, user needs, competition) has changed. When they won’t budge on a solution, propose a test. The Wrong Conversation. What do you do When Teams’ Work Overlaps?

Roadmap 194

Roadmap Development Feedback Software User Testing 194

Johanna Rothman

NOVEMBER 30, 2020

Steve, a software development manager, thought John was a “10x” developer. Was I willing to support and coach the other people in Steve's group to all become “10x” developers? Was I willing to support and coach the other people in Steve's group to all become “10x” developers?

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Weak Development Team Feedback Software Development Product Research 98

Userpilot

NOVEMBER 28, 2022

Compared to automated feedback collection , the manual one is expensive, time-consuming, and has low data accuracy. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback. Usability testing surveys.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98

Johanna Rothman

FEBRUARY 27, 2024

For years, managers have been trying to find ways to make software product development faster and easier. AI to take the place of humans in product development. But, as an industry, we continue to look for the recipe, the shortcut, the silver bullet, all to decrease the time and cost of product development. (I

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Product Research Software Review Feedback Software Feedback Loop 83

Centercode

MARCH 25, 2021

It’s been decades since product developers first started using beta testing. Early tech companies first discovered back then what is common knowledge nowadays: If you get targeted users to provide product feedback, you can turn that data into insights and action items for Product and Engineering. Let’s take a look.

Product Research 59

Product Research User Testing Data Visualization Reporting Tools 59

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? As a result, product roadmaps developed within a PLM framework will be better aligned with the company’s strategic objectives. “All businesses need to be young forever. You are not alone.

Feedback Software 119

Feedback Software Roadmap Product Research User Testing 119

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. The Importance of a Strong Product Vision A compelling product vision is a guiding star that aligns everyone involved in the product development process. For example, “Increase market share by 20% within the next two years.”

Vision 122

Vision Product Research User Testing Roadmap 122

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Johanna Rothman

OCTOBER 12, 2020

Of course, there are feedback loops here, too: Notice that we expect feedback from later features back to the previous features. However, if we have “bad” feedback from the last (or interim feature), we don't have the “Kiss of Death” as we did in the serial or iterative lifecycles.

User Testing 112

User Testing Product Research Agile Feedback Loop 112

Agile Velocity

APRIL 1, 2024

Rapid Market Changes The pace at which markets change today is unprecedented, leaving little room for slow decision-making or rigid product development processes. By fostering a culture of continuous feedback and iteration, companies can stay ahead of the curve. Quality is a cornerstone of Agile practices.

Feedback Software 68

Feedback Software Agile Product Research Customer Satisfaction 68

Userpilot

SEPTEMBER 11, 2023

Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. Increase customer engagement through optimization with A/B tests. Ideas from feature request surveys for developing product roadmap. A/B tests with Userpilot.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Customer Feedback 106

Userpilot

JULY 5, 2022

Incremental innovation gives you time to listen to user feedback. As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. If your customer feedback shows your product is very different from what they need, don’t wait and pivot.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

MAY 22, 2023

Optimizing the CX strategy after testing variations on subsets of the audience with A/B testing. Customer feedback data at various touchpoints and later close the feedback loop by analyzing feedback and taking action. You can use these maps to develop your CX strategy and deliver great customer experiences.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

MARCH 24, 2021

Run low-fi tests, ask your user questions , and set goals for your experiments to help you understand how you might best approach a problem. Once you have gathered feedback and implemented a possible solution, keep your customers up to date, close the feedback loop, and look like an absolute super hero.

Product Research 120

Product Research Onboarding KPIs Product Strategy User Testing 120

Userpilot

AUGUST 26, 2022

Ask customers for feedback (active) or let them come to you with their thoughts (passive) to get more users to participate. Create different variations of the same survey and run A/B tests for them to determine which version got the most engagement. Verify the insights from initial user feedback using user experience data.

Feedback Software 97

Feedback Software Customer Feedback User Testing Analytic Tools 97

Userpilot

FEBRUARY 28, 2023

User onboarding feedback gives insights into the quality of the onboarding experience and can help reduce the time to value. Product feedback helps you determine how well your product satisfies user needs. Feature requests are a good way to collect ideas for future product development. How to collect product viability feedback?

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Mind the Product

JANUARY 20, 2017

Jason Fleitz is Director of Web Operations at LivePerson, where they develop products such as LiveEngage- a platform that gives companies the ability to engage with their customers anytime on web sites, mobile and social networks. Crucially, this cross-functional collaboration should happen early in the development process.

User Testing 70

User Testing Product Research Development Feedback Software 70

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Product Research 63

Product Research Startups Feedback Software User Testing 63

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Jira’s project management capabilities are also popular with more developer-centric teams.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

OCTOBER 11, 2023

TL;DR The growth experimentation process is a systematic approach to testing new ideas. It involves developing hypotheses about what will drive growth , designing and running experiments, and analyzing the results. Continuous experiments help shorten the feedback loop and drive success. Let's get right into it!

User Testing 106

User Testing Product Research Customer Experience Onboarding KPIs 106

Intercom, Inc.

DECEMBER 10, 2019

“By using measurable customer behaviors as a proxy for business results, you create a much faster feedback loop for your R&D teams” Higher-level customer behavior metrics, such as average response time, and business results, such as retention, have many variables impacting on them.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Agile Velocity

MAY 3, 2024

This includes ideation, design, development, production, delivery, and post-sales support. Create a Vision : Develop a compelling vision for the future state of the organization post-transformation. Implement Feedback Loops : Feedback loops are the lifeblood of Agile Transformation.

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

Userpilot

JANUARY 20, 2024

Depending on the problem, you may seek input from data analysts , customer success managers , developers/engineers, or the sales and marketing teams. It’s good practice to do it gradually and test their impact before rolling it out for all users. Trend analysis in Userpilot.

Feedback Software 116

Feedback Software Analytic Tools Research Software User Testing 116

Revulytics

JANUARY 23, 2018

Yet ironically, often the desire to increase efficiency and productivity is not applied to the product development process itself – especially when it comes to software development. In fact, studies have shown that software development teams spend 40 to 50 percent of their time on avoidable rework.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

Userpilot

NOVEMBER 8, 2022

What are feedback loops? How to Speed Up Your Feedback Loops by Peep Laja. How to Speed Up Your Feedback Loops by Peep Laja. We talk about feedback loops when you collect feedback, use it to improve the product, collect more feedback on the improvements, and so on. Let’s dive in!

Product Research 98

Product Research Feedback Loop User Testing Feedback Software 98

Userpilot

MARCH 6, 2024

A/B Testing for Engagement : Running A/B tests on important elements to determine the most effective conversion rate optimization strategies for conversion optimization. A/B test all the promising options to identify the most effective messaging strategies for different segments of your audience. How to leverage this CRO trend?

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

MARCH 23, 2023

TL;DR Product NPS (Net Promoter Score) surveys are used to collect feedback on customer loyalty and satisfaction. NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. Run A/B tests of your surveys to see which ones get better responses.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. It’s cyclical.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? Once you start implementing your UX strategy, keep testing and experimenting and use the insights to inform future iterations. A UX strategy is a plan that guides product design and development. People Developing and implementing a UX strategy involves cross-functional collaboration.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104