Develop Your Empathy and Create Better Products
Mind the Product
FEBRUARY 11, 2020
We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? This open-mindedness has evolved into empathy as a product manager, which I believe is a key ingredient in developing lovable products. Customer testing is a great way to gain insight into what your customers really think of your product. I remember when we carried out usability testing on a prototype from a new design lead.