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Developing Product Management Confidence

bpma ProductHub

These words couldn’t be more relevant to product management. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Such a trait is crucial to Product Management roles if you want sales, marketing and engineering to trust and follow your direction.

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Product Management Memory Lane with Alyssa Dver

bpma ProductHub

While talking to her we realized her deep roots in Product Management in the Greater Boston area all way into Digital Equipment Corporation (DEC) in the late 80s. Product Management was still figuring out if it’s a necessary discipline in software companies.

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Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Intercom, Inc.

This is the message Gerry Scullion champions with his Human-Centered Design Network , a regular content series dedicated to helping product managers and designers across a spate of disciplines think more altruistically about what they’re putting into the world. Maybe not the platform, because it used to go down all the time.

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The Shape Up Method: What Product Managers Need to Know

The Product Coalition

Product development is a pretty complicated process. It starts from understanding who your customers are, what are the pain points of the customers, coming up with solutions to resolve those pain points, and finally implementing those solutions. If yes, this article will help you to come up with a solution.

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The Importance of Listening to Your Customers by David Cancel

Mind the Product

They’re confusing to use, painstakingly slow, less secure than the alternatives, and aren’t even the best solution for consumers.” The companies’ solution had been decided behind closed doors, but if they had been listening to their customers, they would have realized that the 10 second processing time was a deal breaker.

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Net Promoter Score (NPS): the right way to use it + FAQs

Usersnap

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? An NPS survey asks one simple question: On a scale of 1 to 10, how likely are you to recommend our company to a friend or colleague? The advantages of NPS.