article thumbnail

The Ultimate NPS Survey Software Guide for 2022

Userpilot

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

article thumbnail

14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

Userpilot

Reach out to promoters to ask for reviews or recommendations. NPS is a type of user survey developed in 2003 by Bain & Company. Most NPS surveys have one question only: “On a scale of 0-10, how likely are you to recommend software ABC to a friend or colleague?”. Hubspot onboarding message. Personalize NPS surveys.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 7 Web Designers in California, USA

UX Studio

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

article thumbnail

Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Intercom, Inc.

This is the message Gerry Scullion champions with his Human-Centered Design Network , a regular content series dedicated to helping product managers and designers across a spate of disciplines think more altruistically about what they’re putting into the world. But what does it actually mean for software design in particular?

article thumbnail

Net Promoter Score (NPS): The Complete Guide for SaaS

Userpilot

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. Jared Spool, for example, a prominent writer on software and usability, once likened NPS to ecstasy. Due to the follow-up answers being qualitative data, this will require a little more leg-work. How to use NPS.

article thumbnail

Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?”

article thumbnail

Behind Every Great Product

svpg

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0