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5 Machine Learning Lessons for Product Managers

Mind the Product

But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place. An ML system would probably catch more mistakes but would be far more expensive to build. Another interesting aspect is that over time the system might start gaming itself.

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Business Intelligence vs. Customer Analytics: Why You Need Both

Indicative

So, we rely on software, spreadsheets, and statistical packages to make our best judgment calls. In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. SQL is the basis for many modern BI systems — including Looker and Tableau.

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Technology Gets Old One Day at a Time: Broken Blog Feeds and What You Missed

Johanna Rothman

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. In 2006 or 2007, a little too late, I moved to WordPress. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. Why “too late?”

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5 Costly Branding Mistakes

UX Planet

Lack of research skills: Conducting effective research requires specific skills and tools. Online surveys, social media polls, and free or low-cost research tools can provide valuable insights. Also, two heads are better than one: your colleagues and external partners can provide valuable feedback. It’s a worthwhile investment.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. In May 2019, he launched a new email newsletter: Cybercultural.

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Building the Future of Digital Technology News with Richard MacManus

DISQO

Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. In May 2019, he launched a new email newsletter: Cybercultural.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.