2006, Inbound, Positioning and Software Review

HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

JULY 11, 2019

Michael: Most people listening probably think of HubSpot as this inbound marketing company. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. That was really the beginning of our story. Scaling support as you grow.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley.

Feedback Software

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Product Management Today

HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

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