Remove 2006 Remove Inbound Remove Positioning Remove Technical Review
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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

Michael: Most people listening probably think of HubSpot as this inbound marketing company. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. And over time, you have the support operations group that’s trying to tune the machine.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. And I met my husband, Eric, out here.