Intercom, Inc.

APRIL 7, 2022

Agility is central to the role. “As cloud and SaaS companies were starting to erupt and take off and get funding, we started to see this dilemma of customers churning” It was in 2007, which is not that long ago, but when we think about technology, that was eons ago. I think we started to actually use LinkedIn that year.

Analytic Tools 118

Analytic Tools Customer Experience User Testing Data Visualization 118

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. And in 2007, the Kindle, Amazon’s digital book reader, was launched. Accountability and empowerment fuel an agile environment.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. In 2007, we launched Highrise; we launched a new product every year for like four or five years, basically. And we were just using email, phone calls, in person meetings. And it was a mess. That worked well.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? So, the question for you is do I empower small agile teams? There’s no slack in the system. So, Alan is a very famous management system which if you’re interested in it, I can go into.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75