The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Let’s explore how and why this matters.

Analytic Tools 134

Analytic Tools Research Software Reporting Tools Software Review 134

Userpilot

NOVEMBER 17, 2021

is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. 2,000+ customers. 5 products. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Gainsight

OCTOBER 5, 2021

Well, technically , it started in 2007 with the introduction of the iPhone and other smartphones. They gave demos, offered references, and sent any supplemental information necessary to convert. In years past, most of the effort from customer success managers needed to focus on enterprise accounts.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

Intercom, Inc.

JUNE 28, 2018

When I moved to Silicon Valley in 2007, self-serve software was all the rage. Ten years later, there’s still a sense that startups can simply develop a product, lean back, and let the software do all the work. Allowing an enterprise-level prospect to point-and-click purchase your software isn’t responsible.

Research Software 184

Research Software Feedback Software User Testing Customer Experience 184