Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. We had already achieved the mission, so after 2008 we backed off the pedal, so to speak. If you enjoy our conversation, check out more episodes of our podcast.
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