Remove 2010 Remove Dashboard Remove Inbound
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The Three True-North Metrics that Your Product and Business Need

The Product Coalition

Your mind runs through your dashboard. It’s far easier to acquire and retain customers with high value products, you can charge more for them, and you’ll likely need to spend less on promotion (Google famously ran its first TV ad for Google Search in 2010, 12 years after the product was launched). You have 30 seconds to answer.

KPI 113
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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

The state of tooling in 2010 or 2011 was that there was no Stripe, there was no subscription management and the idea of a SaaS economy was just nonsense. The way you talked to your customers was by exporting your PayPal dashboard because everyone used PayPal for subscription back then.