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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

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Education User Testing Customer Experience Research Software 52
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STICKY POST: All Talks From Business of Software Conferences in One Place

Business of Software Conference

JULY 26, 2016

Rich Mironov: Answering Your Audience’s Roadmap Questions. Rand Fishkin: Helping Customers Find You Online – The Ever Changing World of Inbound Marketing. Talks from BoS USA 2010. Bob Moesta: The 5 Skills Of An Innovator. Jared Spool: Design Metrics That Matter. David Cancel: Leading A High-Growth Company.

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Weak Development Team Data Visualization Customer Feedback User Testing 70
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