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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. Reviewing in detail the WCAG guidelines will be useful, but if you want to get started quickly and see how compliant or not is your web site?—?get

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How To Build an Instagram-like App in Five Steps

The Product Coalition

Instagram’s key features Instagram began in 2010 as a photo-sharing platform. If we consider Instagram as a messenger , it is easy to find the following options: user profile; the ability to send audio, text message, emoji, and stickers; deleting or unsending a message; blocking unwanted followers.

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Benn Stancil, founder of Mode, on how data science can help us make better decisions

Intercom, Inc.

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. This is where your company Mode comes in. Benn: For sure. Data can be really important in that.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. “There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time.

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Prioritizing Customer Problems in an Unstable Environment

Pragmatic Marketing

Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. Digital Lumens began promoting a “value beyond lighting” message, but the sales team was comprised of experienced lighting experts.

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Prioritizing Customer Problems in an Unstable Environment

Pragmatic Marketing

Boston-based Digital Lumens offers a real-time example of how the business has remained relevant during the pandemic by highlighting previously undervalued features and adjusted its sales messages. Digital Lumens began promoting a “value beyond lighting” message, but the sales team was comprised of experienced lighting experts.