Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom for Enterprise.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

MARCH 8, 2023

The Advanced Research Projects Agency Network (ARPANET), which would eventually become the basis for the contemporary internet, emphasized peer review and an open-source feedback process. By the time the Internet was created in the early 1990s, the ideals of collaboration, peer review, and openness were ingrained in its structure.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209