The Ultimate Guide to SaaS Customer Success in 2022
Userpilot
JANUARY 10, 2022
Oracle’s 2011 CEI report found that 86% of buyers are willing to pay more for a product if they have a better customer experience. Having interactive product guides at the start of the onboarding process is another practice that can reduce inbound support tickets while improving the customer experience. Churnzero dashboard.
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