Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. By 2011, it achieved revenues of $850 million with only 20 shows. New capabilities and skill sets will need development.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software User Testing 70

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. By 2011, it achieved revenues of $850 million with only 20 shows. New capabilities and skill sets will need development.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 5, 2021

Most of us just wanted to watch the season finale of Breaking Bad, but in SaaS, people want premium service for as little as possible. In 2011 Ahrefs was just a website with a free backlinks explorer search option. In those four years, they developed a much more complete product. Free Trial Cons. We are all guilty of it.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

JANUARY 10, 2022

Creating a customer journey map can help your SaaS customer success team identify key AHA moments for them to drive customers towards. Customer success teams are your first line of defense in ensuring users accomplish their JTBD (job-to-be-done) so don’t hesitate to invest in employee training.

Feedback Software 97

Feedback Software Analytic Tools Research Software User Testing 97

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118