Userpilot

MARCH 29, 2022

Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does. This end-user-focused model leverages and enhances the capabilities of the product to convert users into customers.

Feedback Software 96

Feedback Software Onboarding KPIs User Testing Strategy 96

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software User Testing 70

Userpilot

SEPTEMBER 4, 2023

At the upcoming Product Drive Conference, seasoned entrepreneur Melissa Kwan will share invaluable insights in her talk on the potential pitfalls of over-relying on blue ocean strategy. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 5, 2019

In order for behaviour to occur, the user needs all of the three sources. Let’s see an example of how this can be implemented in user onboarding: Your target audience’s biggest pain point is the impossibility to publish all posts for their clients on time, so you’re developing a scheduling tool for social media.

Customer Experience 62

Customer Experience User Testing User Friction Product Research 62

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics. That’s also how users prefer to access support.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Business of Software Conference

OCTOBER 29, 2018

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Wade’s talk is followed by a mammoth Q&A – full of insights from someone who lives and breathes remote work. The way that we do one on ones one-on-ones is very specifically for their direct report.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79