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Who is Lenny Rachitsky: Background, Newsletter, Podcast, and More

Userpilot

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” ” This platform specialized in location-based queries , allowing travelers to seek advice directly from residents of a particular city.

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How To Go From 0 to $ 7 Million ARR In 3 Years With Lucjan Suski Of SurferSEO

Userpilot

We’ve spoken with Lucjan Suski of Surfer SEO to see how he bootstrapped his SaaS company from just an idea to $7 million in annual recurring revenue (ARR). Starting as a tool for experts, they iterated until they found the tool that we know and love today. But the tool hasn’t always looked this way.

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Ways to Define Success and Measure Value for your Product Features

bpma ProductHub

Erin McHugh Saif , Senior Product Manager at TIBCO Spotfire, joined the company in 2012 when the cloud offering was new. Erin shared how she used customer focus and analytics every step of the way to optimize the cloud product offering and marketing strategy. The RAT is not a product. Hub Recruiting.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

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Bob Moesta on unleashing your sales superpower

Intercom, Inc.

When you’re listening to feedback you really need to unpack the language of what’s being said and make sure you understand what the customer means rather than what they say to you. Too often people come at sales from a marketing perspective. Are these all software? What are all these other products?

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How to Use Cohort Analysis to Master Product Retention

Indicative

Product Retention and the Status Quo. The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. This means product teams have to work hard to improve onboarding and engagement to retain customers. Let us walk through a simple example: You are building an e-commerce app.

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Smart Glass Product Review – Jio Glass, Apple Glass, Google Glass, Etc.

The Basics of Product Management

How can an oil company pivot to technology? In fact, even the video promotes this smart glass as an essential tool for effective team management. It is all a question about timing and finding the right product market fit. It was launched with a lot of fanfare in 2012 with commercial availability by mid-2013.