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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

This method is more scalable for large enterprise products that are rolled out to large user bases within a specific company. For example, if your product is geared towards salespeople working within large organizations, you might hold a group training session once a quarter to teach new users how to use the system together.

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Top 3 Walkthrough Software & The Ultimate Guide to Interactive Walkthroughs for SaaS

Userpilot

Appcues has been around since 2013 and is quite easy to use. WalkMe is a great walkthrough software alternative that helps large organizations and enterprise apps with onboarding new employees to minimize training costs. It is expensive for non-enterprise companies. Why not Appcues? Appcues vs Userpilot overview.