Book Review: “Badass: Making Users Awesome”
Folding Burritos
APRIL 18, 2015
They’re built up as a framework based on how experts learn their skills , how to help users move forward and how to ease the learning process. You can get a taste of the book by watching these talks by Kathy at Business of Software in 2012 and 2013. Our job is all about facilitating and supporting this learning process.
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