Alchemer Mobile

JUNE 20, 2019

Even big brands have had their fair share of angry outpour from disgruntled customers and survived. In fact, most brands hear feedback from less than one percent of their customer base. In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. Is your business doomed? Certainly not!

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Userpilot

JANUARY 30, 2023

Becoming aware of the product's existence through branding and marketing campaigns. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Becoming aware of the product's existence through branding and marketing. Evaluation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

JULY 12, 2021

A 2014 McKinsey report revealed a 126% profit improvement for companies that make extensive use of customer data analytics compared with competitors that don’t. Highlight your company’s brand and emphasize user support accessibility. Make an impression – leave the user with a positive memory of the interaction.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

The Product Cafe

DECEMBER 12, 2023

In 2014, David J Bland introduced this eye-opening concept in a tweet. Many large companies do anonymous branding to receive unbiased and value-based feedback. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. 🚧 Are you validating your MVP?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature. Book a demo and get started! What is concept testing?

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Userpilot

JANUARY 12, 2024

A scatter plot shows the correlation between numeric variables – whether that correlation is linear or non-linear, strong or weak, positive or negative. You can easily see that sales peaked in April 2015 and were lowest in November 2014. They make it easy to see positive spikes and negative downturns. A simple line graph.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

freshtrax

SEPTEMBER 24, 2019

Q: Adjust expanded to Japan in 2014. However, our customer base has expanded from mobile-first companies to more traditional, national brands as mobile becomes essential to every company’s marketing strategy. Conducting regular educational seminars, demos and pitches is also extremely important, helping to remove barriers to adoption.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97