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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

Even big brands have had their fair share of angry outpour from disgruntled customers and survived. In fact, most brands hear feedback from less than one percent of their customer base. In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. Is your business doomed? Certainly not!

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

Becoming aware of the product's existence through branding and marketing campaigns. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Becoming aware of the product's existence through branding and marketing. Evaluation.

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Your Guide to User Behavior Analytics (UBA) for SaaS

Userpilot

If you want to start collecting user behavior analytics for your own SaaS company then it’s time to get your free Userpilot demo today ! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user behavior analytics (UBA)? Userpilot ’s survey templates.

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Bootstrapping To 10 Million – The Story Of Kovai.co

Userpilot

In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. In addition, the company uses physical events to grow its brand and connect with businesses in the enterprise software development ecosystem.

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Customer Retention Analytics – The Ultimate Guide

Userpilot

A 2014 McKinsey report revealed a 126% profit improvement for companies that make extensive use of customer data analytics compared with competitors that don’t. Highlight your company’s brand and emphasize user support accessibility. Get a demo and see how Userpilot can make user data work for your company.

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Why Product Features Matter

Department of Product

Sales If you’ve ever sat in on a sales meeting with a client, you’ll know what happens in a typical product demo. You grab a coffee, exchange a few pleasantries, demo the product’s functionality and then wait for the onslaught of questions to come from your potential customer. Can I customise it with my own branding?

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

Then I left Google in 2014 to start Coda. The most important piece of launch is a brand-new mobile experience, which is pretty awesome. We had a separate office, we had a separate brand, and so we had some freedom to try our own techniques. I worked on Office, then Windows, then SQL Server. Matt: Incredibly impressive.