Alchemer Mobile

JUNE 20, 2019

Even big brands have had their fair share of angry outpour from disgruntled customers and survived. In fact, most brands hear feedback from less than one percent of their customer base. In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. Is your business doomed? Certainly not!

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Userpilot

JANUARY 30, 2023

Becoming aware of the product's existence through branding and marketing campaigns. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Becoming aware of the product's existence through branding and marketing. Evaluation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

NOVEMBER 17, 2021

In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. Certain functions like people management and accounts are central, while specific product strategy and development happen separately. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Userpilot

MARCH 12, 2024

If you want to start collecting user behavior analytics for your own SaaS company then it’s time to get your free Userpilot demo today ! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user behavior analytics (UBA)? Churn reduction.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JULY 12, 2021

In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. Customer retention analytics are doubly important as they support your strategy to help avoid customer loss and maximize customer potential.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? Sales If you’ve ever sat in on a sales meeting with a client, you’ll know what happens in a typical product demo.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Intercom, Inc.

FEBRUARY 7, 2019

Then I left Google in 2014 to start Coda. The most important piece of launch is a brand-new mobile experience, which is pretty awesome. We had a separate office, we had a separate brand, and so we had some freedom to try our own techniques. Tell me, though, what’s the underlying product strategy at play here?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171