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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

In 2014, General Motors faced a huge crisis after faulty ignition switches caused 124 deaths. Leverage Complaints in Your Content Marketing Strategy. But placing the blame on the customer is a bad strategy. Schedule a demo of Apptentive’s industry-leading customer feedback tool. Respond in a Timely Manner.

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Bootstrapping To 10 Million – The Story Of Kovai.co

Userpilot

In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. Certain functions like people management and accounts are central, while specific product strategy and development happen separately. Presently, Kovai.co

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Your Guide to User Behavior Analytics (UBA) for SaaS

Userpilot

If you want to start collecting user behavior analytics for your own SaaS company then it’s time to get your free Userpilot demo today ! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user behavior analytics (UBA)? Churn reduction.

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

Providing live demos that include proper training for users and make the product stand out, like Airfocus. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. Now, what should your strategy look like during these stages?

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Customer Retention Analytics – The Ultimate Guide

Userpilot

In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. Customer retention analytics are doubly important as they support your strategy to help avoid customer loss and maximize customer potential.

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Method to the Product Madness

The Product Guy

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. This is achieved through aligning vision and strategy and communicating that alignment relentlessly.

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The Evolution of Customer Success

Gainsight

In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. As a result, customer success strategies became essential to any business model looking to thrive in a market that constantly expects more. We know now this was unsustainable.