What we learned moving sales and product upmarket together
Intercom, Inc.
JUNE 20, 2018
We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. The reality is we have to master both if we want to expand our addressable market and retain our existing customers as they grow.
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