article thumbnail

What we learned moving sales and product upmarket together

Intercom, Inc.

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. The reality is we have to master both if we want to expand our addressable market and retain our existing customers as they grow.

article thumbnail

Minimum Viable Products: Why You Should Test before Investing in Ideas

The Product Coalition

It includes functionality allowing a product to work in the market and generate income. The development team receives feedback from users and adds a new relevant set of features in subsequent iterations. The platform that worked well in London could not survive in the competitive New York market. improve” feedback loop.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Alpha Appoints Rob Holland as New CEO

DISQO

New York, NY – (January 15) – Alpha (www.alphahq.com), the leading market intelligence platform provider, announced today that it has named Rob Holland as the organization’s Chief Executive Officer. Alpha is poised to transform a massive, $25 billion+ market that remains largely dominated by legacy products and consulting firms.”.

article thumbnail

Alpha Appoints Rob Holland as New CEO

DISQO

New York, NY – (January 15) – Alpha (www.alphahq.com), the leading market intelligence platform provider, announced today that it has named Rob Holland as the organization’s Chief Executive Officer. Alpha is poised to transform a massive, $25 billion+ market that remains largely dominated by legacy products and consulting firms.”.

article thumbnail

My Top 10 Mistakes in 10 Years: Gainsight CEO Nick Mehta

Gainsight

Lesson: Invest early in Digital Customer Success capabilities for all customers – like self-service, community, in-app engagement, telemetry, digital journeys, and product-CS feedback loops. But eventually, you hit the frontier of your initial Total Addressable Market and your new logos per year flatten out.

article thumbnail

6 Things Product Managers Can Do with Qualitative Research

ProductPlan

Carlos founded Product School in San Francisco in 2014. Useful for breaking into brand new markets. If you see a problem that needs to be solved, ask your target market questions like: What are the main roadblocks in achieving X? Use it with your product marketing manager. What is Qualitative Research?

article thumbnail

How Lemonade flipped the insurance model and became a unicorn through a data-informed culture

Mixpanel

In the last five years alone, we’ve seen 150 unicorns claim their place, compared to the 39 unicorns founded in the prior decade (2004-2014). Lemonade uses Mixpanel to identify trends, understand what’s happening, set goals, take action, and build a feedback loop that powers more discovery and improvements.