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Defining customer needs with jobs-to-be-done theory. New product development frequently begins by having keener insights into customers’ needs than competitors do. Insights lead to innovations and increased value for customers and the organization. Read more at https://strategyn.com/2016/07/11/customer-needs-defined/.
Products (wrongly) get created this way – product first, customer second, revenue third. Create the right mindset by first understanding product goals, such as increasing the number of customers or decreasing the volume of customer service inquires. build products customers want and love. Read more at [link].
We started in November 2016, after the elections, by posting screenshots of ads we found on Breitbart on social media. For me, the journey started when I visited that website for the first time – I had been hearing about it through the 2016 elections – and saw an ad for Old Navy. Nandini Jammi. Claire Atkin.
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