Intercom, Inc.

NOVEMBER 17, 2022

In 2016, she created Chili Piper with her husband Nicolas and poured in everything she had learned over the years. Throughout my career, I’ve also paid a lot of attention to revenue teams because of my background – even though I was a product manager in software development, I would spend a lot of time with the sales teams as well.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

The Product Coalition

JANUARY 26, 2022

To improve his productivity, Chris decided to take over the software design to a digital agency. He started looking for a partner who could take care of the development cycle and build the end-to-end solution. In the fall of 2016, Chris had many meetings with potential contractors.

Reporting Tools 116

Reporting Tools Feedback Software Data Visualization Engineering 116

Userpilot

JANUARY 28, 2021

Eric DeVries also started in an engineering role: “ After 11 years as a software developer/engineer, the military put me in the role of a “Technical Engineering Manager”, because of my background and ability to define/describe requirements to developers, collaborate with Stakeholders while advocating for the end-user.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98