Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.

User Testing 91

User Testing Feedback Software Research Software Product Marketing 91

Intercom, Inc.

NOVEMBER 17, 2022

In 2016, she created Chili Piper with her husband Nicolas and poured in everything she had learned over the years. In today’s episode, we sat down with Alina to chat about starting a company from scratch, the importance of a marketing strategy that drives growth, and the perks of being remote-first. I worked in various industries.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Intercom, Inc.

SEPTEMBER 8, 2021

Throughout my time there, a little over six years, I went from being the top-performing account executive globally to moving into leadership to help build out our mid-market team out of the West Coast. Back in 2015 or 2016, we learned at Slack that we were going to be hiring a VP of Sales. Pretty big growth. We’re doing so well.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Gainsight

DECEMBER 23, 2019

At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. A million things going on outbound-driven, rapidly changing. To answer your question about products specialization, in particular at Zuora, which is commerce billing and finance.

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52