Intercom, Inc.
MAY 8, 2019
Amazon collected 42% of all purchases made online in 2017. Source: HubSpot Research, State of Inbound 2018. They also prioritize customer advocacy, which means that they put in the legwork to find happy customers and assist them in sharing their positive experiences with the company.
Mixpanel
JANUARY 12, 2023
It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. For example, if you’re a company like doola , it’s important to know if your audience is searching for “start a US bank account” or “form an LLC” as you build your initial inbound funnels. Plaid’s homepage February 11, 2017.
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Business of Software Conference
JANUARY 28, 2019
In this talk from BoS USA 2017, Paul talked about the important things to get right to set your company up well to turn your software into money. It’s everything and only when you got a picture this detailed about your sales performance you are in a position to start saying what might we do? It’s not what can we do?
UX Studio
APRIL 6, 2023
Vadím Orlov and Anton Andreev set up Embacy in 2017. With their branding experts and holistic marketing strategy, B2B companies can improve their brand’s positioning, raise consumer awareness, and expand their market share. Two friends, Mike Samovarov and Konstantin Degtiarev, founded the League Design Agency in 2017.
UX Studio
APRIL 6, 2023
Vadím Orlov and Anton Andreev set up Embacy in 2017. With their branding experts and holistic marketing strategy, B2B companies can improve their brand’s positioning, raise consumer awareness, and expand their market share. Two friends, Mike Samovarov and Konstantin Degtiarev, founded the League Design Agency in 2017.
Intercom, Inc.
OCTOBER 13, 2020
Support teams get a lot of repeated inbound questions, which get tedious to answer. This is what you want to design for – you can ship a first version with machine learning that’s not amazing, but it doesn’t really damage the end user experience, because the design makes the cost of false positives relatively low.
Intercom, Inc.
AUGUST 25, 2021
In 2016 and 2017, we took these talks on the road with the incredibly ambitious Inside Intercom World Tours , filling venues in more than a dozen cities with a stunning audiovisual experience. The 2017 tour ran for six months, visited 10 cities with 12 speakers, and had around 6,000 attendees in total.
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