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How to Decrease Beta Testing Costs by 40%

Centercode

That means fewer show-stopping issues — and less damage control for your support team. Beef up your self-help documentation, support training, and videos with step-by-step processes and specific use cases from real-world customer testers. Setting up your self-help resources. What about the bugs you can’t fix?

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options. Multi-language support and localization. On-demand, self-serve resource center. Very slow UI.