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2021 in conversation: Learnings from the podcast

Intercom, Inc.

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And here at Intercom, 2021 saw us reach many milestones.

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How do you solve your product problems?

Business of Software Conference

Join us for an interactive online Q&A on 11th March 2021 with Bruce McCarthy (Founder of Product Culture and Author of Product Roadmaps Relaunched ). “In In just 30min Bruce helped us make the optimal choice that had kept us in meetings and agony for 3 weeks. Don't miss out - sign up now: The post How do you solve your product problems?

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International Women’s Day: Reflections from female leaders in product & tech

Mixpanel

“I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals. I’ve personally struggled a lot with finding an appropriate professional mentor and started LevelUp to fix this problem.

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS.

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The Emergence

Crafty CTO

If you’re the CEO and not deeply technical, having a CTO or fractional CTO that can understand emerging AI and then translate that raw material into “most potentially impactful for us” is a great option, and can flow smoothly to the next point. Stay up on what’s emerging.