2021 KPI Research Software Vision 
Userpilot
MARCH 24, 2021
It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. How do you set a product vision? Strategy is made up of three elements: your vision, objectives and roadmap. How do you set a product vision? How do you set a product vision?
Intercom, Inc.
APRIL 7, 2021
That’s why we partnered with Klaus , the conversation review and QA platform for support teams, to get a deeper understanding of what “quality support” actually looks like. The result is the Customer Support Quality Benchmark Report 2021. How the support landscape is changing. Chat has passed phone support.
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The Product Coalition
JANUARY 5, 2021
Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success.
The Product Coalition
OCTOBER 5, 2021
Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Mindsets Are the right mindsets in place for successful product development?
Gainsight
JUNE 10, 2021
Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. But overall, having an interest in data and technology is key, after all, understanding data is fundamental to the job! Chart-Topping Customer Success Operations.
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