Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. P.S. Keen to get ahead of the competition in 2023?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Lenny Rachitsky

DECEMBER 12, 2023

Each week I tackle reader questions about building product, driving growth, and accelerating your career.

User Testing 80

User Testing B2C Product Research B2B 80

Userpilot

JULY 24, 2023

Next, analyze their product, brand, and marketing strategy. However, always ensure that the hype doesn’t become bigger than the product, or your brand may never recover from the resultant negative market perception. Consider a few: Chat GPT OpenAI released a demo of ChatGPT on November 20, 2022.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

AUGUST 15, 2023

Perform a thorough competitive analysis of their product – branding, marketing strategies, features/functionalities, pricing, etc. Consider a few of them: Chat GPT ChatGPT captured the world’s attention sometime in November 2022. Put simply, become a product expert. Who is your ideal customer?

Product launches 98

Product launches User Testing Feedback Software Research Software 98