Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

FEBRUARY 5, 2024

Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. According to a Forbes Advisor survey, 64% of businesses believe that artificial intelligence will help increase their overall productivity. PwC predicts AI will boost the North American GDP by 14% in 2030.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98